Frequently asked questions

Eligibility anniversary dates for honorees coincide with our fiscal year: 

2023 Honorees: July 1, 2022 – June 30, 2023 

2024 Honorees: July 1, 2023 – June 30, 2024 

Your Shopping Trip honoree group is based on when your anniversary falls, and you meet your milestone date. Examples:  

• Sarah’s 25th anniversary was on October 30, 2023. She is part of the 2023 Shopping Trip honoree group.

• Ryan’s 30th anniversary was on March 17, 2024. He is part of the 2024 Shopping Trip honoree group.

To attend the event on the evening of May 9, 2024, eligible associates must meet their milestone prior to leaving the organization AND their reason for leaving must be due to retirement purposes only. Any other former associates who have left for other reasons will not be invited to attend the event (for 2024 honorees, this also includes receiving the shopping trip money).

2023 honorees: Gift cards were mailed to the home address on file in Workday in November 2023.

2024 honorees: Because we are still during your eligibility period, we have not issued your Shopping Trip money. We will communicate the process as we get closer to the May 2024 event.

You can spend your monetary gift anywhere, anytime, or you can save it. However, after 24 months of inactivity, the card will deactivate and issue a live check to the address on file.

Associates receive a monetary gift card from JP Morgan based upon their years of service:

20 years @ $15 per year = $300

25 years @ $15 per year = $375

30 years @ $15 per year = $450

35 years @ $15 per year = $525

40 years @ $15 per year = $600

45 years @ $15 per year = $675

50 years @ $15 per year = $750

55 years @ $15 per year = $825

2023 Honorees: Your original card is activated and ready to use when you receive it.

We are not able to donate these funds on your behalf. We recommend you deposit your monetary gift in your account at the bank and then write a check to your favorite charity.

The payroll team will ensure that all applicable taxes and earnings are included in your W2. There is no action required on your part.

Full time and part time associates will receive payment for one shift, up to 8 hours maximum on the day of the event (May 9, 2024). Retirees and contingent honorees do not receive payment to attend. Leaders are encouraged to accommodate staffing to allow their honoree to attend the event!

Yes – but we defer to the manager to create a schedule for the associate so that attending the Zoo Event does not put them into an overtime situation; rather hope that they could “shift” their day off to remain with their current FTE status and hours.   

Example: If the associate is a night/3rd shift associate, there is a chance that the associate would have worked until 7 a.m. on 5/9 then attend the shopping trip event later that day and in essence be paid for the “next” days shift for hours that would have crossed into 5/9/24.

Honorees will receive a formal invitation in the mail the week of March 4th and will be asked to submit their RSVP online at that time.

Be sure to wear comfortable shoes as we will have many areas of the zoo open for you roam with your guest! You don’t need to wear your work attire – please dress comfortably.

Please bring your OhioHealth badge for ID verification purposes to check in at the front entrance. Additionally, please bring your driver’s license (as we will also provide you with your drink tickets upon check in).

We hope this event will be a fun, celebratory evening to recognize our most-tenured associates! Associates celebrating 20, 25, 30, 35, 40, 45, 50 & 55 years of service, plus a guest are invited to join the fun!

The evening will include an array of entertainment including bands, food, drinks, some shopping by local vendors and time to connect.

Honorees can submit their RSVP by calling the HR Resource Center (614) 533-8888.

Yes, we would like you to RSVP to let us know you are unable to attend.

Yes, once you submitted all the required fields in the RSVP, you should receive an immediate confirmation from OHEvents@ohiohealth.com.

Some other helpful tips if you RSVP’d and didn’t get the confirmation:

1. Did you check your spam or junk folder for the confirmation?

2. The subject line of confirmation email to help find it:
   [EXTERNAL] Confirmation: 2024 Shopping Trip Registration

3. If you still can’t find it, email OHEvents@ohiohealth.com

Lastly, if you need to make any changes to your RSVP, please send an email to OHEvents@ohiohealth.com and include your full name, Clock #/EMPID if applicable, and what changes you need.

Each honoree is permitted one guest only.

However, 50 Year + Honorees are able to bring up to 7 guests.

50 Year + Honorees, contact associateengagement@ohiohealth.com if you have questions.

We have taken steps to inform your manager about this very special occasion.

We are partnering with local vendors to host booths at the zoo the evening of the event. Come back to the microsite for more information about these ‘marketplace’ vendors!

Because the zoo will be open exclusively for us the evening of May 9th, you may park anywhere in the zoo parking lot, at no cost to you.

There is no onsite registration. Please remember to bring your OhioHealth associate badge and driver’s license.

If you have since retired and no longer have your badge, just let a volunteer at one of the three bag stations outside the zoo entrance know and they will assist you.

Each honoree and guest will receive an OhioHealth reusable shopping bag with a nametag attached to a lanyard, two drink tickets and a Zoo map with a special experience and Marketplace vendor location information sheet. Additional drink tickets can be purchased at stations near the bars. Credit card payment only – no cash.

Because this is an evening event, we will make available a few regional shuttles available. Once you are in the transportation section of the RSVP, please review that section carefully. We have listed the current care site pick up locations for these regional shuttles. If you have a unique need, please leave that in the comment section for the team to get back to you.

If you skipped that section and need to revisit your RSVP, please send an email to OHEvents@ohiohealth.com. Include your full name, your Clock#/EMPID and care site.

If you have an interest in riding a regional shuttle to and from the event, please indicate this when you RSVP via the registration website. Available locations are listed in the Transportation section. You will receive all shuttle details approximately one week prior to the event by email.

You will be asked during your online RSVP to indicate in advance if you need any special accommodations. We will have a few wheelchairs available at the front entrance of the event, and a golf cart will be available throughout the evening.

The menu selection is available here. If you have dietary restrictions that we should be aware of, please note them in the RSVP form.

The event will be held rain or shine. We will have some tents set up throughout the zoo. Bring your umbrella just in case!

Each honoree and guest get two drink tickets. Additional drink tickets can be purchased at stations near the bars. Credit card payment only - No cash.

If you have been selected to volunteer, you will receive your volunteer assignment and more details via email from OH Events by April 26.

Event setup: join the team as we bring the party to life by assisting in preparing decor, signage, and marketplace vendor locations.

Honoree greeter: welcome honorees upon arrival with a smile and gentle reminders to have their IDs ready. Greeters will have a thorough understanding of the event map and will be able to help provide directions to honorees as needed.

Honoree support: provide directions and offer support to ensure that honorees are having a great time at stations throughout the zoo.

Departures: help guide honorees to their designated shuttles as they depart for the evening.

Please refer to OH.POL.HR-703.002 Associate Volunteerism and Community Service when working with your manager to volunteer your time.

Please direct any questions to OHEvents@OhioHealth.com

Check out the this guide to find your honoree.

Yes – In Kronos, the day with pay should be coded as “AR” (associate recognition) for exempt and non-exempt associates. This code is only visible in Kronos during the pay period in which the event occurs.

If your honoree won’t be attending the event, we encourage you to celebrate your associate in another means possible (during a team huddle, staff meeting, etc.).

Please email  AssociateEngagement@ohiohealth.com with your honorees first name, last name, and clock #/ EmployeeID and summary of your situation.

If you know who the associate's new leader is, please forward this information to them. If you do not know, please contact AssociateEngagement@ohiohealth.com. 

If you have an honoree who has left the organization, you are listed as the last manager they had before leaving OhioHealth.

Gift cards were sent directly to the homes of the honorees (using their address in Workday.)

You can:

• Reinforce cards came directly from JPMorgan Chase bank, in a white business size envelope from Columbus, OH (not and OhioHealth address).

• For payroll/tax purposes, we will provide the list of all requested cards to our payroll team.